Submit Complaint - Saudi Arabia

Created by Tap Applications, Modified on Wed, 06 Mar 2024 at 04:42 PM by Esraa Nasser Sallam

The mechanism for submitting a complaint or inquiry and following upon it

Tap Payments works to ensure all customers receive the highest degree of care and service. For your convenience, kindly send your inquiry or complaint and follow up through any of the following channels.

Unified Number KSA	8003027777
To call from outside KSA	00966112138241
Email	complaints@tap.company
WhatsApp	+966112138241
Live Chat	www.tap.company OR
Social Media

Please make sure to include the following information when submitting your complaint:

Registered mobile number
Registered email ID
Complaint description

Escalate Unsatisfied Complaint's Reply

We want to make sure that all of our merchants are fully satisfied. If you have already raised a complaint through the above channels but are still feeling unsatisfied with the resolution, please know that you can escalate the complaint through Tap Escalation at escalations@tap.company or SAMAcares.

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