Careem Pay FAQs

Created by Tap Applications, Modified on Mon, 19 Feb 2024 at 08:53 AM by Tap Applications

Answers to some burning questions:

  1. What do I need to do to enable Careem Pay on my store?
    Nothing at all! In a week, Careem Pay will be enabled as a payment method within your online store. If, for any reason you want to opt out of it, just let us know before xxx by .filling out this form

  2. Will this cost me more?
    No extra charges! All locally issued Visa/MasterCard will be charged the same transaction fees if processed through the Careem Pay wallet as it would be if they were processed directly.

  3. How is this different from Apple Pay?
    Careem Pay is very similar to Apple Pay in how it operates, except that in Careem Pay there is an extra step included where the customer will be taken to the Careem app to confirm the payment. As a payment method that is quickly growing in popularity across the UAE, Careem Pay allows you to access a new customer segment who may or may not be using Apple Pay.

  4. What is the available payment mode, Pop up or Redirection?

    Redirect Mode

  5. The SMS received link will be from Tap or Careem?

    Careem.

  6. Is Careem pay available for corporates and individuals?

    No, Careem Pay is only available for corporates in UAE.

  7. Is there a special settlement limit for Careem Pay?

    No, Special limits for Careem Pay.

  8. If the merchants have available amount in the Careem Wallet could it be used to pay without using cards?

    No, for now only deducting money from cards.

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