Why am I getting a response saying that I am unauthorized when I try to create a new business or destination for my marketplace?

Modified on Mon, 19 Feb at 8:55 AM

You could be getting the response that you’re unauthorized because you’re using the wrong keys.

If you get the following response: {"status":"fail","type":"api_key_not_authorized","message":"Api key is unauthorized to perform the operation"}

it could be because you’re using the testing or production keys on the dashboard.

For marketplaces, you need to get the marketplace testing or production keys from the Tap team.

So if you’re getting this response, just reach out to our customer experience agents through the live chat available on our website and ask for the marketplace keys uniquely generated for you.

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